Privacy policy.

Last updated: December 17, 2024

This Privacy Policy describes how Soleil EA ("we," "our," or "us") collects, uses, and protects your information when you use our virtual assistant platform. By using our service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

  • Name, email address, and profile photo from your Google account

  • Contact information for communication purposes

  • Account preferences and settings

Gmail Data

  • Email content, headers, and metadata

  • Sender and recipient information

  • Email threads and conversation history

  • Labels, folders, and organization data

Calendar Data

  • Event details, dates, times, and locations

  • Attendee information and meeting participants

  • Calendar metadata and settings

Usage Data

  • Platform interactions and feature usage

  • Log data and system performance metrics

  • Authentication and session information

2. How We Use Your Information

Virtual Assistant Services

  • Enable your assigned virtual assistant to manage your communications

  • Process and prioritize emails based on importance and sender

  • Schedule and manage calendar appointments

  • Generate AI-powered insights and action items

Platform Operations

  • Provide, maintain, and improve our services

  • Authenticate users and maintain account security

  • Generate analytics and performance reports for administrators

  • Ensure compliance with terms of service

AI Processing

  • Analyze email content for sentiment and urgency classification

  • Extract action items and meeting information

  • Generate response suggestions and draft emails

  • Identify VIP contacts and important communications

3. Data Sharing and Access

Virtual Assistant Access

Your assigned virtual assistant has limited, role-based access to:

  • Read and organize your emails

  • Send emails on your behalf (with your explicit permission)

  • View and manage your calendar events

  • Access contact information relevant to your communications

Administrative Access

  • Organization administrators can view usage statistics and performance metrics

  • System administrators have access for technical support and maintenance

  • All administrative access is logged and audited

Third-Party Services

  • OpenAI for AI-powered email analysis and response generation

  • Google APIs for accessing Gmail and Calendar data

  • Supabase for secure data storage and authentication

  • No data is sold or shared with advertisers

4. Data Retention and Storage

Retention Periods

  • Email and Calendar Data: Retained for 90 days from ingestion

  • Metadata and Analytics: Retained for 365 days for reporting purposes

  • User Profiles: Retained while your account is active

  • Audit Logs: Retained for 365 days for security and compliance

Data Security

  • All data is encrypted in transit using TLS 1.3

  • Data at rest is encrypted using AES-256-GCM

  • OAuth tokens are stored with industry-standard encryption

  • Regular security audits and penetration testing

Data Location

  • Primary data storage in United States data centers

  • Backup data may be stored in multiple geographic regions

  • All data centers meet SOC 2 Type II compliance standards

5. Your Rights and Choices

Account Control

  • View and update your account information at any time

  • Control which virtual assistant has access to your data

  • Modify notification preferences and privacy settings

  • Disconnect specific integrations (Gmail, Calendar) as needed

Data Rights

  • Access: Request a copy of all data we have about you

  • Portability: Export your data in a machine-readable format

  • Correction: Update or correct inaccurate information

  • Deletion: Request complete deletion of your account and data

Account Deletion

You can disconnect and delete your account at any time through your client portal:

  • OAuth tokens are revoked immediately

  • All personal data is scheduled for deletion within 24 hours

  • Backups are purged within 30 days

  • Anonymized usage statistics may be retained for analytics

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

info@soleilea.com

Soleil EA

6054 Honey Hollow Rd

18902 Doylestown, PA

United States

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.